Copyright — notification procedure
This is a translation provided for convenience only. In the event of any discrepancy, the French version alone is legally binding.
SYNAPTIIK respects the intellectual property rights of third parties and applies a notice-and-takedown policy in accordance with the French Intellectual Property Code (CPI, art. L. 335-2 et seq.), the LCEN (art. 6-I-5) and, as a courtesy, the Digital Millennium Copyright Act (DMCA, 17 U.S.C. §512(c)(3)) for international notices.
This page describes the procedure to follow to notify an infringement of copyright in content hosted on the platform.
1. Who may submit a notice?
A notice may be submitted by:
- the copyright holder or their agent;
- a holder of related rights (producer, performer, audiovisual communication company);
- the holder of a registered trademark, design or model in the event of infringing reproduction.
2. Content of a valid notice
Send your notice to dmca@synaptiik.fr, including without exception the following elements (compliant with DMCA §512(c)(3) and art. 6-I-5 LCEN):
- Identity of the notifier — full name, capacity, postal address, phone, email. For a legal entity: company name and authorized representative.
- Precise identification of the protected work — title, author, date of creation or registration, original URL or registration references, applicable license if any.
- Precise URL of the infringing content on the SYNAPTIIK platform, with dated screenshots.
- Good-faith declaration on oath: "I declare on my honor that the disputed use of the content is not authorized by me, by law, or by the agent of the rights holders."
- Declaration under penalty of perjury (DMCA) or criminal liability (art. 6-I-5 LCEN and art. 226-10 of the French Criminal Code): "I declare that the information contained in this notice is accurate and that I am authorized to act on behalf of the rights holder concerned."
- Signature — electronic (Yousign or eIDAS equivalent) or scanned handwritten.
3. Processing time
Automatic acknowledgment of receipt within 24 hours. Response SLA: 72 business hours from receipt of a complete notice.
4. Procedure
- Receipt and logging of the notice with a ticket number.
- Verification of formal validity (presence of the 6 elements in §2).
- Forwarding to the content author with notice of a possible counter-notice within 14 days.
- Takedown or restriction of access to the content if the notice appears well-founded; the content is kept online if the notice is abusive or incomplete.
- Notification of the decision to the notifier and the author; logging in the immutable internal register.
5. Counter-notice
The author whose content has been removed may send a counter-notice to dmca@synaptiik.fr within 14 calendar days, including:
- full identity (name, address, phone, email);
- identification of the removed content and its URL prior to takedown;
- a declaration under penalty of perjury that the takedown resulted from a mistake or misidentification of the content;
- consent to the jurisdiction of the competent courts, and signature.
If the counter-notice is valid, SYNAPTIIK forwards it to the notifier, who then has 10 days to bring legal proceedings. Failing that, the content may be restored.
6. Repeat infringers
In line with DMCA §512(i) best practices, SYNAPTIIK applies a progressive suspension policy (2 documented warnings, then account suspension in the event of a proven repeat infringement).
7. Special case of AI outputs (Leeza)
Leeza may unintentionally produce content that resembles protected works. SYNAPTIIK makes the standard notification procedure available to rights holders. SYNAPTIIK's liability is limited in accordance with article 10 of the Terms of Sale, with the user remaining solely responsible for the unverified use of AI outputs.
8. Contact
Copyright notices: dmca@synaptiik.fr. General legal contact: legal@synaptiik.fr.